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162 College Highway
Southampton, MA 01073

The Everbrook Culture

Islebrook Village is almost open, and the Wiscasset Newspaper wrote about our new community!

Lunabrook Village
at Torrington/Litchfield

is NOW OPEN! Book a tour with us!

We are hiring! Everbrook is currently looking to fill positions at all of our communities.

Compassion. Commitment. Community.

The Everbrook Culture

Our culture is built on three core values:

  1. Showing compassion to residents and one another in every interaction
  2. Remaining committed to professional growth and personal well-being
  3. Fostering a genuine sense of community where staff and residents feel they belong.

Compassion

How we express compassion, think T.A.S.K.

Teamwork: We work together for the benefit of everyone.

Advocacy: We speak up for residents’ dignity, needs, and well-being.

Service: We treat everyone like a VIP and look for opportunities to wow.

Kindness: We practice kindness in all we do.

What does this look like?

  • Jumping in to help a teammate without being asked.
  • Noticing a small change in a resident and speaking up right away.
  • Turning moments into memories. Hand-written notes, warm welcomes, thoughtful follow-through.

Signature Behaviors:

Helping without Hesitation – Listen First – Protect Dignity – Choose the Kind Path – Giving Others the Credit.

Compassion

How we express compassion, think T.A.S.K.

Teamwork: We work together for the benefit of everyone.

Advocacy: We speak up for residents’ dignity, needs, and well-being.

Service: We treat everyone like a VIP and look for opportunities to wow.

Kindness: We practice kindness in all we do.

What does this look like?

  • Jumping in to help a teammate without being asked.
  • Noticing a small change in a resident and speaking up right away.
  • Turning moments into memories. Hand-written notes, warm welcomes, thoughtful follow-through.

Signature Behaviors:

Helping without Hesitation – Listen First – Protect Dignity – Choose the Kind Path – Giving Others the Credit.

Commitment

On how we stay committed to work, think A.G.E.

Accountability: We are accountable for ourselves, our work, and our attitude.

Growth: We invest in building our skills and confidence to better serve.

Empowerment: We take initiative and trust each other to do great things.

What does this look like?

  • Owning results and learning from misses. No excuses, just improvement.
  • Seeking feedback, mentoring others, and celebrating progress.
  • Making good decisions close to the resident; escalating only when needed.

Signature Behaviors:

Own the Outcome – Seek Feedback – Share Knowledge – Thoughtful Decisions

Commitment

On how we stay committed to work, think A.G.E.

Accountability: We are accountable for ourselves, our work, and our attitude.

Growth: We invest in building our skills and confidence to better serve.

Empowerment: We take initiative and trust each other to do great things.

What does this look like?

  • Owning results and learning from misses. No excuses, just improvement.
  • Seeking feedback, mentoring others, and celebrating progress.
  • Making good decisions close to the resident; escalating only when needed.

Signature Behaviors:

Own the Outcome – Seek Feedback – Share Knowledge – Thoughtful Decisions

Community

On how we build a community culture, think C.A.R.E.

Connection: We create opportunities to connect with each other.

Appreciation: We celebrate and recognize contributions.

Recharge: We balance hard work with time to reset and recharge.

Energy: We stay inspired by remembering why we do what we do.

What does this look like?

  • Meetings that start with a shout-out and end with a clear plan
  • Thoughtful recognition.
  • Pro-wellness scheduling, breaks that are honored, resources for resilience.

Signature Behaviors:

Share a Shout-Out – Take Your Break – Tell the “Why” – Bring the Positive Spark

Community

On how we build a community culture, think C.A.R.E.

Connection: We create opportunities to connect with each other.

Appreciation: We celebrate and recognize contributions.

Recharge: We balance hard work with time to reset and recharge.

Energy: We stay inspired by remembering why we do what we do.

What does this look like?

  • Meetings that start with a shout-out and end with a clear plan
  • Thoughtful recognition.
  • Pro-wellness scheduling, breaks that are honored, resources for resilience.

Signature Behaviors:

Share a Shout-Out – Take Your Break – Tell the “Why” – Bring the Positive Spark

Our Promise

How We Live These Values

  • Emphasize Servant Leadership: managers who practice servant leadership are rewarded and those who can’t are usually let go and servant leaders most often lead empathetically, subordinate ambitions to those of staff, and give credit to others before taking it for themselves.
  • Hiring & Onboarding: New hires are welcomed into a culture of compassion, commitment, and community from day one.
  • Learning & Growth: Education reimbursement program, preceptor/mentor moments, targeted skills training.
  • Well-Being: Flexible scheduling where possible, resources for mental and physical health and encouragement to ask for things that matter to them.

“At Everbrook, culture isn’t a poster nor are our leaders’ imposters. It’s how we show up for residents and for each other, every day that counts.”

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Bringing the Best Solutions
to Seniors in Later Life.

162 College Highway
Southampton, MA 01073
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